My work lives in industries that aren't known for great design. Finance, insurance, healthcare. That's exactly why I've stayed in them. The constraints are real, the stakes are high, and the impact of getting it right reaches millions of people.
I work within a modern operating model where product, UX, front-end, back-end, and QA collaborate as a single huddle. We shape, build, and validate features in the same sessions, eliminating traditional handoffs and feedback loops.
The team's coded design system lives in GitHub and serves as the source of truth for Cursor, which generates production-ready UI in step. Front-end and back-end engineers integrate that output with our data layer and services, while product owners validate in real time and QA runs automated test suites in parallel.
The result is a meaningful reduction in time to market. Features that previously took 8 to 12 weeks now ship in 2 to 4. My role remains anchored in research, IA, and design thinking. The model simply lets that work reach users faster.
Before design begins, I establish what success looks like for users and for the business. A clearly defined metric, whether that's conversion, completion time, or satisfaction, shapes the trade-offs the team makes through the rest of the project.
When stakeholders stall, the issue is usually abstraction. Journey maps, service blueprints, and decision logs make trade-offs visible and decisions durable. A team that can point to the same artifact moves faster than one that can't.
I've shipped inside HMDA, TRID, TILA, and a range of fiduciary frameworks. Regulation is a design constraint, no different from accessibility or screen size. The strongest solutions make those guardrails feel like guidance rather than friction.
One of the most talented, empathetic, strategic and creative individuals I've collaborated with. He brings a visionary perspective while ensuring the finer details align with the broader goals.
An intelligent and intuitive information architect. His skills are top-notch and his breadth of experience across business environments brings a broad spectrum of expertise to every engagement.
As a UX writer, I couldn't ask for a better partner. Jose's keen design insights and openness to feedback have elevated our work, making it truly user-centered.
His insights and data-driven approach have enhanced the team's strategies. He possesses an exceptional ability to empathize with users, extracting meaningful and actionable insights that drive our design decisions.
I'm currently open to senior, lead, and principal UX roles, full-time or contract. I'm particularly interested in teams working on ambitious problems in financial services, insurance, or healthcare. Available remote, hybrid, or open to relocation for the right opportunity.